Returns and Refunds
If you are not entirely happy with the goods that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read our care labels on the products or any specific care instructions provided with your purchase.
We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights and exclude items that have been worn.
Return of an item is at your own cost unless the item is faulty. Please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange or gift voucher to the value of the lowest-selling price for the returned goods will be offered. A refund will be offered regardless if the goods are faulty.
Please note that Damask for the Home are not able to offer a refund on delivery charges.