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Terms & Conditions


THE WEBSITE, DAMASK FOR THE HOME LTD, AND YOU

INTRODUCTION

This Website is owned by and operated on behalf of Damask for the Home Ltd  with delivery services provided by Hermes or Parcelforce. If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on 020 385 6064 or by email at sales@damask.co.uk or by post using the address given below.

 

DAMASK FOR THE HOME LTD.

Damask for the Home Ltd.
45A Oxford Road,
Ealing,
London W5 3SR.
Company Registration Number: 4654143

 

OFFER TERMS AND CONDITIONS

PROMOTIONAL OFFERS

From time to time Damask for the Home run promotions and offers on selected products or lines. All qualifying Promotional Offers will be automatically applied to your order on-line. All of our Promotional Offers are subject to the below terms and conditions:

  1. They are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated;
  2. They cannot be used in conjunction with any other offer;
  3. They are valid for a limited period of time as specified in the marketing communication on the website or in stores, they cannot be used outside of that period;
  4. They are not valid on gift wrap, gift box service or gift vouchers.
  5. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund; and;
  6. All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.

CURRENT OFFERS

No available offers at present.

 

SALE SHOPPING CODES

Some Shopping Codes are valid on sale-discounted items and this will be clearly stated within the promotion. All other terms and conditions are as per “Shopping Codes” terms and conditions above.

USE OF WEBSITE

These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions (“Terms”) apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference.

If you do not agree to these Terms, you must cease using and accessing this Website.

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.

Your use of our Website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our Privacy Policy (eg dealing with orders and accounts, processing payments). You will notify our customer service team of any changes to that information.

Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable law.

Any content you upload to our Website will be considered non-confidential and non-proprietary. Damask for the Home  have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Damask for the Home Ltd for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.

 

ORDERS

PLACING AN ORDER

By placing an order with us you will be deemed to have read, understood and agreed to these Terms. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order with us either by telephone on 020 385 6064, by email at sales@damask.co.uk or by post using the address given above. Calls are charged at the local rate (Virgin customers only, other network providers may vary). All our calls may be recorded for training and monitoring purposes.

By placing an order via this Website you are making an offer to Damask for the Home to purchase the goods detailed in your order upon the terms described in your order.

By placing an order for the delivery of goods via this Website:

Once you have placed an order for goods (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and Damask for the Home for the sale and delivery of our goods within the EU, as applicable) will only exist once an order has been accepted, processed and despatched to you. Your credit/debit card/PayPal account will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are despatched to you. This does not affect your statutory rights.

Prices and availability of goods are subject to change without notice.

 

DELIVERIES

Please note that a delivery charge will be added to your order value where appropriate in relation to the delivery of the goods within the EU (other than the UK).

Delivery charges are as follows:

Location Quantity (items) Price
UK Mainland 1 £ 3.20
UK Mainland 2-3 £ 5.20
EU 1 £5.20
EU 2-3 £10.00
International 1 £10.00
International 2-3 £20.00

 

All dates quoted for delivery are estimated delivery dates only and may be subject to change. Damask for the Home can accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

EU Deliveries (other than the UK)

Deliveries to EU countries outside the UK will be subject to the following terms and conditions.

Damask for the Home can arrange delivery to EU countries through its retained delivery service provider Parcelforce or another provider where deemed appropriate.

By accepting these terms and conditions and requesting delivery within the EU (other than the UK) you are making an offer to Damask for the Home to deliver the goods detailed in your order upon the terms and charge described in your order. Ownership, title and risk of the goods will pass to you when the goods are paid for in full. Prices are inclusive of UK VAT at the applicable rate.

GIFT VOUCHERS

Gift Vouchers can be exchanged for merchandise on the Damask website, online at www.damask.co.uk or by phone on 020 385 6064.Gift Vouchers cannot be exchanged or refunded for cash. Gift Vouchers can be used towards the purchase of goods at a higher price than its face value upon payment of the difference. Damask for the Home is under no liability for replacement or refund should vouchers be lost, stolen, damaged or destroyed whether they have been redeemed or not. Furthermore, we reserve the right to refuse any vouchers that have been modified, damaged or defaced. Gift Vouchers are only valid with a unique serial number on the reverse

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

STOCK AVAILABILITY

We endeavour to display through this Website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. You can choose to receive a single delivery if some items in your order are out of stock, please tick the box to request a single shipment in the checkout delivery page. The stock status for your order will also be shown on your order confirmation.

YOUR RIGHT TO CANCEL

You have a right to cancel your order in writing within 14 days of receipt and receive a refund of all charges for the goods and the delivery charges. This includes the delivery fees of Damask for the Home (for non UK EU deliveries), for which we will refund the equivalent amount charged by them for delivery. You will then need to return the item(s) by post. Parcels returned by post are returned at your own cost.

GIFT SERVICE

We will endeavour to wrap your item as requested. Some items are too large and we will not be able to gift wrap them. Where you have asked us to use only one box or bag we will endeavour to do so, however, if the items will not fit and we have to use more than one, you will be charged for each box/bag used.

RETURNS POLICY

If you are not entirely happy with the goods that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read our Product Care Information page or any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights and exclude items that have been worn. Return of an item is at your own cost unless the item is faulty. Please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange or gift voucher to the value of the lowest-selling price for the returned goods will be offered. A refund will be offered regardless if the goods are faulty.

Please note that Damask for the Home are not able to offer a refund on delivery charges.

PRICES

All prices quoted on this Website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

 

 

GENERAL TERMS AND CONDITIONS

DISCLAIMER & LIMITATIONS OF LIABILITY

Damask for the Home does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Damask for the Home nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Damask for the Home or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

The limitations of liability in these conditions shall apply equally for the benefit of Damask for the Home and any other associated company of Damask for the Home as if references to Damask for the Home included references to each such associated company.

While Damask for the Home uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Damask for the Home will not be responsible for any errors or omissions or for the results arising from the use of such information. While Damask for the Home takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Damask for the Home will not be responsible nor liable for your use of any other Websites which you may access via links within this Website. Damask for the Home does not control these Websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with Damask for the Home. The entire liability of Damask for the Home under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Damask for the Home will not be liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Damask for the Home  may assign or transfer any of its rights or sub contract any of its obligations under these Terms to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these Terms except with the specific permission in writing of Damask for the Home Ltd.

No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

 

COPYRIGHT AND TRADEMARK

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Damask for the Home  or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited.

Copy, print (one copy only) or download the material on this Website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY

To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This Website and our Terms have been designed for use within the United Kingdom and under UK law. We give no warranty, express or implied, that the use of this Website or the placing of any order through this Website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.